8: Can we get support if we have our own market position?
Please inform us your detailed schedule on your market demand.
7: Is there cheap shipping cost to import to our country?
For small order, express will be best; For bulk order, sea shipment is the best but takes a longer time; For urgent
orders, we suggest by air.
6: Do you charge for samples and freight?
As per our company policy, the samples and freight will be on customer's account while sample charges will be returned to you in your First official order.
5: How can we get the sample to check quality? And how many days?
You can order one or few pcs sample to check our product quality firstly. It can be ready within 3 days once we receive the sample payment.
4: What about the delivery time?
It takes about 15 days for trial order quantity less than 1000pcs. 20ft container is 30-45days; 40ft container is 45-60 days.
3: What type of cartridges you provide and the lifetime?
We provide ceramic cartridges mainly including Spain Sedal & Taiwan KCG Cartridge: 500,000 times open and close.
2: What is your MOQ?
100pcs each model while we accept less quantity at the beginning of our cooperation so that you can test our product quality before normal order.
1: What is the Warranty for the faucets?
For the faucets, we have 5 years warranty.If any quality problems on our side were found in this period, we will send you the replacement in your next new order.